FAQs & Returns

Products
All our products are influenced by, and designed locally in Derry City. All products are made to order and are printed and embroidered in-house using our own equipment. Our garments are made from 100% organic cotton, recycled polyester, and other raw sustainable materials. We try to reduce wastage as much as we can.
Our t-shirts are a relaxed fit.
Our hoodies fit true to size, we would advise sizing up if you're looking for a relaxed or oversized fit.

Care Instructions
For the best results and to preserve the printing, we recommend washing our products inside out on a low temperature setting.
We also advise that you avoid any areas containing printing when ironing.

Deliveries
All UK orders are shipped via Royal Mail.
All ROI orders are shipped via An Post.
Our shipping fees are fixed at a maximum of £4 per order to offer the fairest rate as possible to our customers who support our business, although postage costs regularly exceeds this rate.
Not every order is tracked, but we try to do this as much as possible.
We order our stock each Monday. We usually allow up to a week for both garments and printing materials to arrive. As soon as we have the stock, each product will be made up and will be posted as soon as possible. We would allow at most a further 5 working days for delivery.
Items will be posted as soon as possible after an order has been placed. If you need an item urgently, let us know by email or DM - we will try to accommodate you as best we can!
Once your order has been shipped, you'll receive a confirmation email.

Returns
We are happy to offer an exchange or refund on any unsuitable items within 14 days, provided they are in re-saleable condition.
Customers are responsible for return shipping. To arrange a return or exchange, email or DM us.
Please allow 2–3 working days for a reply as we are a small team. We will get back to you as quickly as possible.

Stock & Enquiries
The way we run things at the minute, we prefer to focus on quality over mass production to reduce waste.For media, stockists, or any questions, email us at [email protected] or find us on Instagram: @ninetyplus.clothing